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5 Services You want in Demand Response Platform in Texas

A demand response program can help your organization save money on utilities. However, it helps to have a clear answer to the question, “What is demand response?”

Demand response is an energy program promoted by the Federal Energy Regulatory Commission (FERC). Demand response programs are quite complex. However, the overall goal of the initiative is to support a technology-based system for rationing electric power.

Behavioral demand response is a method used to respond to energy grid demands. Your capacity will be modified in response to demand by the demand response platform.

Energy companies leverage demand response practices to help maintain the stability of the electric grid with changing consumption. The practice helps to reduce the load on the grid. When a participating company reduces its consumption as the grid reaches its limit, this event is called behavioral demand response.

For five services you want in a demand response platform in Texas, keep reading.

1. Demand Response Preparation

It’s important to choose a demand response partner that will make sure that you’re prepared to react when needed. By doing so, you’ll ensure that you get the most revenue from participation in the program.

An exceptional demand response partner will educate your team to prepare for the eventual dispatch of your assets. This preparation will ensure that power is available when it’s needed by the grid.

Preparation for a demand response event includes testing for all contracts in the program. This preparation might include a live test to ensure that all systems perform as desired.

It’s also important to choose a partner that performs regular inspections. By ensuring that your demand response system is ready for action, you’ll capture every benefit possible from the program.

2. Reliable Customer Support

Exceptional customer service is always important when choosing a business partner. It makes all the difference in the world in the provision of services. For this reason, you need to know what to expect before contracting with the service provider.

It would prove frustrating to work with a provider that doesn’t handle your needs quickly and politely, especially for a time-sensitive matter such as a behavioral demand response issue. For this reason, it’s important to choose a partner with knowledgeable, courteous representatives.

For something this important, only top-notch service will do. You can investigate a service provider’s customer service by assessing how they respond to social media queries.

For instance, a company might fail to respond to its followers. Alternatively, a company may send automated messages and fail to respond.

Either scenario should raise a red flag. With research, you can whittle your choices down to the best service providers available.

3. Options

More than likely, your commercial energy needs are diverse. You may have even considered working with multiple energy providers to meet the needs of your facility. However, this practice can prove extremely costly.

For this reason, finding an energy provider with the right expertise should remain a top priority during your search. Ideally, you want to find an energy management company that can handle multiple services. This capability will provide you with options to help you improve the energy efficiency of your facility.

You can assess the experience and skills of a potential provider based on the sector they usually serve. This insight will give you a starting point to determine how confident you are that a provider can meet your need to scale if necessary.

4. Stable Pricing

The energy market is highly volatile. If you don’t choose a provider carefully, you may have an unwelcome surprise with your next utility bill.

It’s highly beneficial to choose a service provider with a fixed-rate plan. This kind of plan will help you to avoid energy rate fluctuations.

At times, your energy demands may increase. Nevertheless, your bill remains stable with a flat-rate plan.

As you search for a provider, ask about how much they charge per kilowatt-hour. This rate is a standard that will help you to assess the best plan for your needs. However, you must also ask about spikes that can adversely affect your budget.

5. Data Security

An energy monitoring platform runs on software. Depending on your needs, that system will create data that resides on-site or in the cloud. When working with a behavioral demand response partner, it’s important to ensure the security of your data.

For some companies, this point is especially important. For instance, you might provide energy services to clients.

In this case, your data is your reputation. If a hacker finds a backdoor through your partner, the incident can ruin your reputation.

Accordingly, it’s vital that you find a service provider with a suitable solution for data security. They must clearly explain to you how they will protect your company’s information. When speaking with potential service providers, ask them directly how they will keep your network safe.

A Demand Response Platform Is Only as Good as Its Management Company

Your business will benefit by participating in a demand response program. Cost is an important consideration for choosing a provider. However, it shouldn’t be your only consideration.

For this reason, it’s important to vet potential demand response service providers. This way, you can ensure that you get the best deal and choose a reliable partner.

The information that you need to research to find the right partner will vary. You’ll need to check everything from company licensing to customer service quality. However, your research will save you many headaches and frustrations over time.

Finally, ask for customer referrals. It’s helpful to review the relationship that a potential service provider has with other companies. This knowledge will help you make an informed decision about the quality of a possible demand response partner’s services.

Start on the Road to Energy Efficiency Today

Now you know more about what to look for in a demand response platform in Texas. All you need is an energy partner with a track record of success.

Demand response programs can pay dividends in many ways. A demand response program is the first step in helping your local power grid. It’s also the first step in saving money and operating a green business.

Lone Star Demand Response can help you to launch or manage your energy-saving program successfully. Contact a Lone Star Demand Response specialist today at (972) 877-1691 or connect with us online for an energy quote and take the first step toward power savings.


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